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I want an Ocean Kayak! 06/29/2009
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Last time I took a 3 day kitesurfing holiday, I ended up coming home and collapsing on my kitchen floor.  A quick ride in the ambulance and $3,000 worth of medical tests later, it was determined that I had become so dehydrated while on the ocean (kiting each day almost 6hrs straight) somehow my body slipped into toxic shock.  So now I only kitesurf on the weekends, I tone it down and I mix in some mountain biking when I can (thank you Ventana).

Which brings up Ocean Kayaking.  For years, no desire whatsoever to me.  But now that I'm getting up there in age, the thought of cruising around on the ocean (with fresh water to drink) and take it easy is incredibly appealing to me.

I am an outdoor enthusiast, true and true.  My entire basement, all 1,200 sq feet is packed to the gills with gear.  I actually lose sleep at night thinking about where I am going to put this 16' water craft.  But that is another story.

What appeals to me about the Valley brand is that it is a niche product.  You can't walk into REI and find these, you can't find them at Dick's, but what you can do is walk into a small dealer (Kennebunk Maine), get some one on one service, get a demo on the product and then get support for life ---at least as long as the smaller retailer stays in business.

I really wish more and more smaller niche retailers understood online marketing.  Here is the power.  If Valley is only distributing its Kayaks through niche retailers, and the niche retailers are on the hook for holding the inventory, why don't the two get together and launch a co-op campaign that targets outdoor enthusiasts? 

This is so easy to do its mind boggling.  Valley could allocate a certain amount of its marketing budget to online.  They could find a network like our Outdoor Channel, and then we could make sure that the ads are only targeted to a 60 mile radius around the cities where they have supporting dealers. 

This accomplishes a couple of things.  It drives retail traffic to the stores, it shows the stores that the brand is behind them, and by leveraging the reach of a targeted network, the campaign would most attract new entrants to the sport.....the kinds who may be more willing to pay full retail in the expectation of a demo and support.  Why this in fact describes me!

So how did I find out about Valley?  Did I look through the ads in the various print magazines?  No.  Did I have a friend who suggested one? No, remember I am just getting into this.  So what did I do?  Two things.  One, is I found out about a group ride occuring in my area and I went into the parking lot to watch, ask questions, and then suvey the brands being loaded into the water.  There were lots of Valley Kayaks.

Second thing I did was I went to the Valley website and searched their dealer database to find a retailer close to me.  From here it was just a matter of swinging up to Maine to see them live.

But what I'm sure Valley completely understands, is that not everyone is like me.  But what they should know is that I spend 4 hours a day online while at work, often visiting my favorite gear forums ( rockclimbing.com, gear junkie..etc..etc) and that with just ONE targeted ad to me noting that Valley kayaks were a niche brand and available in Maine -- a short 30 minute drive, the need for me to go to a parking lot and see the brands rep'd first to focus on Valley could have been avoided.  What if I went to the parking lot and everyone was on Necky?  Wilderness ?

The point here is that in order to succeed in attracting new customers, you have to be advertising where they hang out, even before they are in the market for your product.  I'm going to explain this a little more in another post.


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The devil is in the details...iPhone app usage 06/29/2009
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So with the last two posts, I have pointed out two companies ( REI and Navionics) who have launched their own iPhone app as a means to garner more mind share with their brand enthusiasts.  So which model is better?  Free or paid?

A little digging pops up an interesting article from Pinch Media (
as reported in Tech Crunch) where they looked at this situation a little deeper:

"There may be more than 20,000 iPhone apps out there that have been downloaded more than 500 million times, but what is the average shelf life of each app? Greg Yardley, CEO of
Pinch Media, offers some stats based on the 30 million+ downloads his iPhone app analytics startup has kept tabs on. One of the most telling slides in a recent presentation he gave shows the drop-off rate in iPhone app usage (see above; entire slide presentation embedded below). For free applications, only about 20 percent of users return to use the app the first day after they download it, and then it quickly drops off from there. By 30 days out, less than 5 percent are using the app. The chart for paid apps shows a slightly steeper fall-off rate. So there is a very brief window of time to capture people’s attention and potential revenues.

The key insight of the presentation is derived from this data. Because it answers the eternal question that all iPhone developers have: Should my app be free or should I charge for it? For all but the most successful apps, the free route does not make much sense because ther eis not enough time to recoup the costs of developing the app from advertising.

Free apps tend to be run 6.6 times more often than paid apps, but even with that increased usage, it is not enough to make more money. Yardley offers some quick math. The average paid app returns $0.70/user. The average free app is run 80 sessions. In order to earn the same as a paid app on a per user basis, the free app would have to command an $8.75 CPM (cost per thousand ad impressions). But most iPhone app ad rates are in the $0.50 to $2.00 range. That is assuming on ad per session. The other option is to bombard users with more ads, which might scare them away.

Yardley estimates that less than 5 percent of all apps woul dmake more money right now with advertising than charging for paid downloads. His advice: “Unless there is something inherent about the app that screams free, sell it.”

 

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iPhone integration for Navionics 06/29/2009
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A little more research over the weekend to find an outdoor brand with its own iPhone app...but not the larger type advertising budget reserved for companies like REI (see post below).   The point here being an example of how a brand can reach into the lives of its customers (and brand enthisiasts) by providing something useful and doing so in a way that still brings in an ROI on the campaign and covers the cost of development.

I think the outdoor industry as a whole is very aware of this concept.  In one part, the old ways of traditional branding have left many a marketing manager asking themselves what they need to do in order to maximize their advertising budget without breaking the bank.  And whenever someone can come up with a tool that makes the lives of its brand enthusiasts easier to engage their activity, you have a winner on your hands.

Navionics knows this very well.  Having provided critical mapping software for boating and fishing enthusiasts since 1984, it was a only a matter of time for them to get the electronic side of the business pumping, and then to further this with an iPhone App.

In March of 2009, Navionics came up with a nifty way  to offer “anytime & anywhere” viewing of detailed marine charts, lake maps, and outdoor & ski trails all from the comfort of your iPhone.  While the app does have a cost associated with it, as a brand what they are doing is not only reaching the marine enthusiasts (bread and butter to bottom line) but also opening themselves up more for the fishing and hiking enthusiasts.  The wide array of demographics they are reaching with this app are impressive. 

What is more impressive is the fact that here is a company no where close to the size of REI, but still they have managed to put something on the table and really embrace the whole social media aspect of the outdoor arena.




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iPhone Apps for branding 06/26/2009
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REI iphone app

Seems like everywhere you turn around, there is another brand attempting to capture more mind share with your wallet.  But unlike the past, more and more mindshare is being gained in a way that your customer doesn't even notice.  That's the point.

Take for example the new iPhone app released by REI (DMM News 6/15/09).  A nifty little add-on for your uber cool phone that allows you track, view and share your biking stories.  Natalie Crain stepped in on this and said “REI believes in providing friendly expertise, as well as the tools and gear for our customers and members to be active in the outdoors.”

What happened to just jumping on your bike, hitting the trails, and then hanging around the water cooler on Monday to tell exploits of your adventures and regal in your command of the woods, tree jumps and the ever so popular barking dog?  Nothing......it's still there except everyone is so darn busy that they no longer have time to do this.

And this is the whole point.  Time is vanishing and while outdoor enthusiasts will still make time to engage in the activites they love, any person or brand who comes up with a way to share this experience, to a wider audience, in more detail....will save time for the riders and at the same time capture... you guessed it.  More mind share.  It's all about reaching the enthusiast where you can, not where you think they are.

But  who else out there can deploy a team of programmers onto a tool that provides low key branding.  You must think it's super expensive and only reserved for companies like REI who are out there changing the way people shop.  Not so fast.  Let me come up with another outdoor company example of a smaller sized company, using the same tools, and possibly with the same success.




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Reaching an \"engaged\" consumer 06/25/2009
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[SNIP] from Bloomberg:

For the first time, TV shows like "The Simpsons" and "CSI" are commanding higher advertising rates at sites like Hulu.com and TV.com than they are on prime-time TV, Bloomberg reports. Marketers are willing to pay more at these sites because their audiences represent committed users who are actively seeking out shows. Also, because there are fewer commercials, consumers are twice as likely to recall Web ads, says David Poltrack, CBS's chief research officer.

"The reason people are paying such a high premium for these ads on the Internet is they do have a captive audience," Poltrack says. "You know you have eyes on the screen." However, the challenge for the networks remains that while Web viewing and ad sales are increasing, revenues are still too small to replace traditional sources. For example, even CBS's successful Web cast of the NCAA basketball tournament drew 7.52 million unique visitors, compared to 17.6 million viewers for its television broadcast.

Marketers typically pay between $20 and $40 per thousand viewers for a prime-time ad.


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What in the world does this have to do with the outdoor industry?  I'll tell you.  We all take our lead from what is occuring today across the major outlets and then plan ahead for when it trickles down.  The key point to gather from the above is that brands are recognizing the importance of reaching "committed users" who are actively seeking out content.  The same holds true for the outdoor space.

If the average internet users spends 28.8 minutes online ( June 09 Comscore Media Metrix) and you can find an area where your customers are spending 4:31 minutes each day, then esentially you have locked down 15% mind share with them. 
Think about it.  Out of a whole day, how much mind share are you getting for your brand from magazines and TV while your customers are at work?


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Interesting study from Comscore regarding the value of online advertising 06/19/2009
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Getting back to my earlier post, here are some highlights from a study released by Comscore on the 18th of June:

·         There are more relevant ways to measure the branding impact of online ad campaigns beyond clicks – which is a Direct Response metric

·         Search + Site Visitation + e-Commerce Spending [measured over time to account for latency effects] = a smart formula for measuring display advertising effectiveness

·         One in 5 exposed to display advertising conduct related searches for the advertised brands

·         One in 3 exposed to display advertising visit the advertised brands’ sites

·         E-commerce spending in the advertised categories was significantly higher among online audiences exposed to the largest ad campaigns

·         Environment Matters: There are differences in audience composition and behavior of those exposed to display advertising on content sites

·         Audiences exposed to display advertising are more engaged with advertisers’ sites – staying longer and consuming more pages

·         Audiences exposed to display advertising that visit advertisers’ sites have higher incomes than their typical visitors – and this positively impacts related online spending

·         Visitors exposed to display advertising spend more on e-commerce spending in the advertised categories – especially true for those viewing display ads

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Print has no ROI but online should? 06/18/2009
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I had an interesting exchange of emails today with a marketing manager for a top 10 outdoor retailer.  A classic brand in the outdoor space if there ever was one.

What our conversation boiled down to was this:  They are sticking with print for their branding and awareness and only view online as a "luxury" that unless it can back out with positive ROI it isn't worth their time.

So what they are saying is that they understand the average outdoor enthusiast spends 6 minutes and 5 seconds on our outdoor sites each and every day, yet its the one or two times they flip through a magazine that the "real" branding takes place.  For real?

To succeed in today's economy, you need to be informed.  By sticking with print, you are simply allowing your brand to repeat the mistakes of the past.  This is not the case with all brands, and the ones who "get" it are making a killing.  Why?  Because they are spending less money to build brand awareness with online, they are not paying high prices for print ( some have cut print out all together) and while their competition is overpaying for their branding these cutting edge brands are stealing market share.

There was a pretty cool study that came out today from Comscore that I'll have to grab and post some results.   With online, not only can you find ROI, but the branding is there...you just need to know how to see it and measure it.

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Stats! 06/17/2009
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When you are looking to establish your brand in the outdoor space, making sure you are reaching the right people at the right time is probably one of the most important considerations.

Here is an example of some basic info you should know about every site or network you advertise on.  This is for our own network of outdoor sites:

Reach and Activity:

  • Total Visits: 952,263
  • Total Unique Visits: 397,669
  • Total Page Views: 7,787,425
  • Average Time on Site: 6:05 minutes
  • Total # of Registered Members: 264,035
  • Total # of Monthly Posts: 67,081
Demographics:

  • 83% Male and 17% Female
  • Median Age 35-44
    • RockClimbing.com -70% age 18-34
    • DropZone.com - 75% age 18-34
    • BASEJumper.com - 75% age 18-34
    • FlyFish.com/Reel-Time.com -44% age 50 plus
  • 57% College Graduate
This may look like a secret language to you, but it's easy to understand.  I'll explain:

For the sites in our network, 952,263 people swing by each month.  Of those, 397,669 are unique ( meaning that 397,669 people hit our sites at least 3x , which gets you to the 952K number).

When hitting our sites, the outdoor folk scroll through the sites reading news, chatting it up with friends and looking at cool videos.  They do this 7,787,425 times each month.  And it takes them on average 6:05 to look at the 7.8 million pages.  WOW!  That is a ton of time to be spending on our sites.....and they're doing this probably while at work no less.

For the visitors on our sites, if they register as a member then they can play in the forums and post away.  On average, our sites will generate 67,000 new conversations each month.  The folks that are doing this are mostly male (83%) and are between the ages of 18-34.  A little more than half graduated from college.

By knowing the details behing a website, as a marketer you can make sure you are reaching the right people. 



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Nice campaign idea from New Balance 06/16/2009
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As a brand, New Balance dominates the outdoor market.  I'm fortunate enough to have them in my backyard, just down the street in Boston.  One of the things about New Balance that has always impressed me was their focus on keeping jobs in the USA.  No rush decisions, just the long and steady.  Heck, they've been at it since 1938 so why rock the boat.

This is why their new campaign is genius.  They are leveraging this concept into a social media campaign where New Balance will engage their brand enthusiasts for input and feedback and also for the chance to enter a contest where the winner gets to take a visit up to Maine and view the Skowhegan facility up front and personal.  They are also going to tie in a donation based on entries to the non-profit National Center for Craftsmanship (NCC).

So not only will they further drive their loyalty higher with current users, but they get to spread the word about their passion for domestic manaufacturing.  Can other shoe brands do this?  And since this is such a positve idea, how can the other brands follow suit and showcase their own committment to the USA?



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Target the right demographic 06/15/2009
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The Outdoor Business update from SportsOne Source had an interesting article earlier in the month that pointed to a surge in interest for all things camping from a demo you wouldn't expect.

http://www.sportsonesource.com/news/spec/spec_article.asp?section=2&Prod=2&id=28232

This gets back to an earlier post where I mentioned that understanding your target market and WHERE they hang out is one of the most powerful things you can bring to making your campaign a success.

Since the article mentions it is the teen crowd looking to get outdoors (maybe they are finally tired of xBOX?), finding a web publisher who has this audience is important.  What would be even cooler is if you distanced yourself from the crowd of your competition and decided to bump up your campaign one level so you could get your ad rates lower ( target one demo above where you want, get it cheaper, and then stay there until the demo you should target grows into that category.  They probably already are!)

For the network of outdoor sites at NameMedia, the average demo runs 18-35 Male.  Certain sites in the portfolio would skew higher or lower, but this would be the sweet spot. 

Sounds like a run of channel campaign to me....now its only a matter of finding a tent company smart enough to take advantage if this!


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    "Outdoor Mojo" is my where I apply my real world passion for the outdoors with my freelance experience in digital and social media.
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